MIAMI COUNTY — The Miami County Communication Center has announced that the Commission on Accreditation for Law Enforcement Agencies (CALEA) has conferred the as an accredited agency in their Public Safety Communications Accreditation program.
This award is the culmination of two years of effort by the staff to write or re-write policies to meet the standards set forth by CALEA and APCO (the Association of Public Safety Communications Officers) for the best practices in providing emergency services telecommunications and dispatching to the residents and first responders of Miami County.
The accreditation process not only requires that the policies meet standards, but the agency must provide proofs that confirm their adherence to those policies. Maintaining the status of being an accredited agency requires continual review of the policies and practices of the agency, providing proofs of compliance with those policies and a tri-annual review by CALEA. Being an accredited agency assures the residents of Miami County that their 9-1-1 center is following the very best of and most current established international practices and standards.
A formal local presentation of the award will be scheduled in the near future.